Bryce McIntosh, Commercial Director
Before his career in sales, Bryce worked as an In-house Engineer and Technician before moving into a Spares Parts Account Manager role at Compaq. This is where he established his relationship with EMPR and later joined in 2000. As a result of his success Bryce has continued to be promoted; Group Sales Manager in 2005, Chief Commercial Officer in 2013 and Commercial Director in 2020.
Bryce has an innate passion for understanding EMPR’s customer needs and building customised solutions. During his career at EMPR, he has delivered year on year sales growth, established and maintained key partnerships with leading brands, lead the launch of Lenovo’s world first distribution solution for spares parts, led inventory strategies to reduce stock holdings whilst improving customer fill rates and designed outsource models to support business opportunities.
As Commercial Director, Bryce is responsible for leading commercial outcomes that deliver against EMPR’s purpose and strategic objectives as well as deliver value for our customer and partners.
Outside of work, Bryce enjoys fishing and spending time outdoors exploring Moreton Bay, where he lives with his wife and two children.
Melissa Hart, Director of Finance and Operations
Melissa started her career with EMPR in 2006. As a result of her success Melissa has continued to be promoted; Finance Supervisor in 2008, Payroll and Quality Officer in 2013, Finance and Administration Manager in 2016 and Director of Finance and Operations in 2020.
Melissa has an implicit knowledge and passion for EMPR’s operations and achieving the best outcomes for our customers and partners. During her career, she has implemented our Payroll/HR system, streamlined processes and reporting within the Finance department, maintained our ISO accreditation.
As Director of Finance and Operations, Melissa is responsible for leading operational outcomes that deliver against EMPR’s purpose and strategic objectives as well as deliver value for our customers and partners.
Outside of work, Melissa enjoys spending time on the family farm and escaping escape rooms.
Micheal Elms, Head of Sales
Micheal brings over 20+ years of IT leadership experience. Prior to joining EMPR in May 2018, Micheal’s career was spent predominately at Hewlett Packard (HP), holding a number of leadership positions. Prior to leaving HP, Micheal served as Asia Pacific and Japan Region Manager for HP’s replacement parts and accessory business, which spanned HP’s entire product portfolio from enterprise level server and networking, to print and end user devices.
As Head of Sales, Micheal is responsible for delivering against EMPR’s purpose, leading sales strategy and development and growth of EMPR’s replacement parts business.
Outside of work, Micheal is a basketball referee, enjoys watching professional basketball and spending time with his family.