Please download and run the Teamviewer Quicksupport windows application below to help the IT team identify and resolve any issues you are having.
Direct from Teamviewer.com – TeamViewer QuickSupport
Or from our server – TeamViewer QuickSupport
Once run, it will show you Your ID and Password that you can provide to EMPR’s IT team after which they will be able to connect and control your PC.
Ensure you are providing these details to EMPR IT staff. If in doubt, do not run the application or give details out.